Introduction:

In using/accessing the website, you are deemed to have accepted the terms and conditions of the agreement listed below or as may be revised from time to time (‘User Agreement’), which is, for an indefinite period and you understand and agree that you are bound by such terms till the time you access this Website. If you have any queries about the terms and conditions of this User Agreement or have any comments or complaints on or about the Website, please email us at [email protected] or call us on 9876350005. We reserve the right to change the terms and conditions of this User Agreement from time to time without any obligation to inform you and it is your responsibility to look through them as often as possible.

Ownership of rights:

Any use of this Website or its contents, including copying or storing it or them in whole or part, other than for your own personal, non-commercial use is prohibited without the explicit permission of HERBALWAYSDIETS. All information displayed, transmitted, or carried on the Website is protected by copyright and other intellectual property laws. Copyrights and other intellectual property in respect of some of the content on the Website may be owned by third parties. This site is designed, updated, and maintained by HERBALWAYSDIETS or its licensors. You shall not modify, publish, transmit, transfer, sell, reproduce, create derivative work from, distribute, repost, perform, display, or in any way commercially exploit any of the content available on the Website.

Accuracy of content and invitation to offer:

We have taken all care and precaution to try and provide accurate data and information. In the preparation of the content of this Website, in particular, to ensure that prices quoted are correct at the time of publishing and all products have been fairly described. All prices are displayed inclusive of GST. Services however are listed exclusive of service tax as rules for service tax vary with different services. Packaging may vary from that shown. The weights, dimensions, and capacities given are approximate only. We have made every effort to display as accurately as possible the colors of our products that appear on the Website. However, as the actual colors you see will depend on your monitor, we cannot guarantee that your monitor’s display of any color will accurately reflect the color of the product on delivery. All products/services and information displayed on the Website constitute an invitation to offer. Your order for purchase constitutes your offer which shall be subject to the terms and conditions of this User Agreement. We reserve the right to accept or reject your offer in part or in full. Our acceptance of your order will take place upon dispatch of the product(s) ordered. Dispatch of all the product(s) ordered, may or may not happen at the same time, in such a scenario that portion of the order which has been dispatched will be deemed to have been accepted by us and the balance would continue to be on offer to us and we reserve the right to accept or reject such balance order. No act or omission of Herbalwaysdiets prior to the actual dispatch of the product (s) ordered will constitute acceptance of your offer. If you have supplied us with your email address or phone number, we will notify you by email and/or phone number, as the case may be, as soon as possible to confirm receipt of your order and email/contact you again to confirm dispatch and therefore acceptance of the order.

General Terms of Use:

• User is hereby authorized to use the website for a lawful purpose and for the purposes as mentioned under the policies of the HERBALWAYSDIETS only, any violation to the policy will lead to strict legal action against the User in terms of the policies and applicable laws;
• HERBALWAYSDIETS strives to provide the best prices possible on products and services to users buying or availing from the Website. However, HERBALWAYSDIETS does not guarantee that the price will be the lowest in the city, region, or geography. Prices and availability are subject to change without notice or any consequential liability on the HERBALWAYSDIETS;
• HERBALWAYSDIETS has a network of vendors and reserves the right to pass on the orders to any of the vendors for fulfillment.
• The prices displayed for each item under the promotion will be for the respective days of promotion only and will not be applicable on any date prior to or after the date of promotion;
• All offers on Products shall be for limited stocks and are for a limited period(s). HERBALWAYSDIETS may at its sole discretion modify, extend, update or withdraw the offers on products without prior notice to the Users. In such events, the revisions, as the case may be, will be updated on the website accordingly;
• We don’t run the promotions that prompt users to initiate a purchase, download, or other commitment without first providing all relevant information and without obtaining the user’s explicit consent promotions that represent our services in a way that is not accurate, realistic, and truthful;
• All products sold on HERBALWAYSDIETS.com through our sellers are genuine. All sellers listing their products on HERBALWAYSDIETS.com are required to enter an agreement to list and sell only genuine products. And sellers determine the prices of the products they sell.
• HERBALWAYSDIETS may, at any time due to various reasons, including but not limited to technical errors, unavailability of stocks, or for any other reasons whatsoever, cancel the orders placed by Users. HERBALWAYSDIETS decision of cancellation of order shall be final and HERBALWAYSDIETS shall not be liable for such cancellation(s) whatsoever;
• Expected delivery time as mentioned on the website may vary than the usual time of delivery;
• HERBALWAYSDIETS strives to provide accurate products, services, and pricing information, typographical and other errors may occur. In the event that a product or service is listed at an incorrect price or with incorrect information due to an error in pricing or product or service information, HERBALWAYSDIETS may, at its discretion, either contact the User for instructions or cancel the User’s order and will notify the User about such cancellation;
• HERBALWAYSDIETS shall have the right to modify the price of a product or service any time, without any prior information;
• Cancellation by HERBALWAYSDIETS: There may be certain orders that HERBALWAYSDIETS is unable to accept and must cancel. HERBALWAYSDIETS reserves the right, at its sole discretion, to refuse or cancel any order for any reason whatsoever, without assigning any reason to the User, User accepts and undertakes that the same is acceptable and he/ she/ it will not contest/ raise any dispute on the same. The situations that may result in cancellation of User’s order includes, without limitation, nonavailability of the product or quantities ordered by User, non-availability of the service, inaccuracies or errors in pricing information, or problems identified by HERBALWAYSDIETS credit and fraud avoidance department;
• HERBALWAYSDIETS may also require additional verifications or information before accepting any order. HERBALWAYSDIETS will contact the User if all or any portion of the User’s order is canceled or if additional information is required to accept the User’s order. If the order is cancelled after the credit card has been charged, the said amount will be reversed back in the User’s credit card account;
• Cancellation by the User: In case of requests for order cancellations, HERBALWAYSDIETS, at its sole discretion, reserves the right to accept or reject requests for order cancellations for any reason whatsoever, without assigning any reason to the User. As part of usual business practice, if HERBALWAYSDIETS receives a cancellation notice and the order has not been processed/ approved by HERBALWAYSDIETS, HERBALWAYSDIETS shall cancel the order and refund the entire amount to the User within a reasonable period of time;
• HERBALWAYSDIETS will not be able to cancel orders that have already been processed, it is pertinent to note that the HERBALWAYSDIETS has the full right to decide whether an order has been processed or not. User hereby agrees and undertakes that the decision taken by the HERBALWAYSDIETS is acceptable to User and User shall not create any dispute on the decision taken by HERBALWAYSDIETS on cancellation;
• HERBALWAYSDIETS reserves the right to cancel any orders that classify as ‘Bulk Order’ as determined by HERBALWAYSDIETS as per certain criteria. HERBALWAYSDIETS Reward Point or Promo Code used for placing the ‘Bulk Order’ will not be refunded as per this cancellation policy. An order can be classified as ‘Bulk Order’ if it meets with the below-mentioned criteria, which may not be exhaustive, viz:
  1. Products ordered are not for self-consumption but for commercial resale;
  2. Multiple orders placed for same product at the same address;
  3. Bulk quantity of the same product ordered;
  4. Invalid address given in order details;
• HERBALWAYSDIETS Reserve the right, at its sole discretion, to change, modify, add or remove portions of this document, at any time without any prior written notice to user;
• Limitation of Liability: Under no circumstances HERBALWAYSDIETS liability shall exceed giving the User a replacement of the same product/ alternate product of the same value;
• These terms and conditions are subject to Indian laws and any dispute shall be subject to the jurisdiction of the courts in New Delhi (India) only.

Quantity Restrictions:

We reserve the right, at our sole discretion, to limit the number of items purchased per person, per household, or per order. These restrictions may be applicable to orders placed by the same account, the same credit/debit card, and also to orders that use the same billing and/or shipping address. We will provide notification to the customer should such limits be applied. We also reserve the right, at our sole discretion, to prohibit sales to anyone as we may deem fit.

Pricing Information:

While we strive to provide accurate product and pricing information, pricing or typographical errors may occur. We cannot confirm the price of a product until after you order. In the event that a product is listed at an incorrect price or with incorrect information due to an error in pricing or product information, we shall have the right, at our sole discretion, to refuse or cancel any orders placed for that product, unless the product has already been dispatched. In the event that an item is mispriced, we may, at our sole discretion, either contact you for instructions or cancel your order and notify you of such cancellation. Unless the product ordered by you has been dispatched, your offer will not be deemed accepted and we will have the right to modify the price of the product and contact you for further instructions using the e-mail address or the contact number provided by you during the time of registration, or cancel the order and notify you of such cancellation. In the event, we accept your order the same shall be debited to your credit/debit card account and duly notified to you by email or the contact number, as the case may be, that the payment has been processed. The payment may be processed prior to dispatch of the product that you have ordered. If we have to cancel the order after we have processed the payment, the said amount will be reversed back to your credit/debit card account. We strive to provide you with the best value, however, prices and availability are subject to change without notice. Our promotional offers/discounts are not sitewide and are limited to selected categories.

Refusal of service:

We reserve the right to refuse service to anyone at any time. We reserve the right, in our sole discretion, to suspend or cancel the service at any time if a computer virus, bug, or other technical problem corrupts the security or proper administration of the service.

Communication:

When you visit the Website or send emails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by email or by posting notices on the Website. You agree that all agreements, notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing. When you submit your phone number along with your shipping address or request our call back, you consent to receive calls on that number for communication related to your order/request and other site-related communication.

HEALTH-RELATED INFORMATION:

The information contained on the Web Site is provided for informational purposes only and is not meant to substitute for the advice provided by your doctor or other health care professional. You should not use the information available on or through the Web Site (including, but not limited to, information that may be provided on the Web Site by healthcare or nutrition professionals employed by or contracting with HERBALWAYSDIETS) for diagnosing or treating a health problem. You should read carefully all product packaging prior to use. The results from the products will vary from person to person. No individual result should be seen as typical.